I want to thank you for your services and expert help while I was in Tver recently. Unfortunately due to a massive traffic jam in New York and unforeseen problems at the airport, I had to change flights and arrived 2.5 hrs later at Moscow SVU airport, but there you guys were waiting for me to take me to Tver. I also appreciated your "check in" phone call while I was there to make sure everything was harosho.

Most impressive were the services of my interpreter, Yaffa. She was extremely helpful, energetic, and gave me helpful information about Russian life, history and culture. Her knowledge of the English language was better than most Americans! She is a great asset to your company, and I will be more than happy to use her and your agency in the future! Spasiba za vsyo!

Sincerely,
KEN

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